Returns & Exchanges
At RoseSkinCo., we want you to be completely satisfied with your beauty journey, which is why we offer a 90-day risk-free trial on our handsets. If you are not seeing the results you love, we make the return and exchange process simple and transparent.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start your return or exchange request.
Prepare Your Package
Securely pack your RoseSkinCo. device and all original accessories into the original packaging to ensure it arrives back to us safely.
Attach Your Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing